Privacy Policy

ICMS Craft Lab is a division of Innovative Construction & Manufacturing Solutions LLC (ICMS LLC), based in Longwood, Florida. We design and build custom furniture and specialty fabrication pieces for clients throughout Central Florida. This Privacy Policy explains how we collect, use, and protect information submitted through icmscraftlab.com.

For privacy questions, contact us at: [email protected]

We collect information you voluntarily provide when you submit a project inquiry, including your name and contact information, project details, budget range and timeframe, reference files you choose to upload, and any other information you include in your message.

We also collect standard server log data through normal web server operation. We do not use tracking pixels, behavioral advertising, or third-party analytics services that collect personal data.

Information you submit is used solely to respond to your project inquiry, discuss and develop your custom project, communicate about your commission from consultation through completion, and improve our services. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Our project inquiry form includes an optional file upload field for reference images, drawings, or inspiration materials. Uploaded files are transmitted with your inquiry and reviewed by our team. If file transmission is not possible for any reason, we will request reference materials directly after your initial inquiry.

Please do not upload files containing sensitive personal information beyond what is necessary for your project inquiry.

We retain project inquiry information for as long as necessary to manage your project and maintain business records. If you would like your information removed, contact us at [email protected] and we will delete it from our records within a reasonable timeframe, unless retention is required by law.

We take reasonable precautions to protect information submitted through this website. All data is transmitted over encrypted HTTPS connections. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

This website is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information through this site, please contact us and we will remove it promptly.

This website may contain links to third-party platforms such as social media profiles. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of this website after changes are posted constitutes acceptance of the updated policy.

For questions about this Privacy Policy or how your information is handled, contact ICMS Craft Lab / ICMS LLC, Longwood, Florida.